I support all students in their wish to grow vocally and musically and wish that they support and encourage each other in a spirit of inspiration rather than competitiveness. I support an atmosphere of respect and kindness and expect anyone at Songwork to do the same.
General Standard Terms and Conditions
The Songwork General Standard Terms and Conditions apply to all offers from August 2018.
Bookings & appointments
Your payment makes a booking binding. Refunds or rebooking is not possible. Dates of sessions are fixed upon payment.
Cancellation / Rescheduling
Cancellation or rescheduling free of charge is possible up to 24 hours before before it is to begin. Otherwise the lesson will be charged in full i.e. it will be subtracted from the booking.
The teaching offers at Songwork as well as the currently valid prices can be seen here.
Songwork Sessions are valid as follows:
- Solo – redeemable within 4 weeks from the date of purchase
- Thrilling Three – redeemable within 3 months from the date of purchase
- Fabulous Five – redeemable within 5 months from the date of purchase
- Top Ten – redeemable within 10 months from the date of purchase
- Get Cracking – redeemable within 3 months from the date of purchase
- Full Throttle – redeemable within 6 months from the date of purchase
Sessions that have not been redeemed within their valid duration expire at its end. They can neither be reimbursed, nor accredited to another booking period. Special conditions apply for Get Cracking and Full Throttle: Sessions that cannot be taken at the regular weekly time because Songwork cannot make them available can be made up at another time during the same week. If this isn’t possible then the lesson will be added on at the end of the term.
Workshops, seminars and special events
Separate conditions apply to workshops, seminars and special events, published separately or agreed upon directly with the customer.
We exclude liability for damage at all single and group sessions, workshops, seminars and events organized by Songwork. The participants themselves are responsible for their own insurance. Songwork also excludes liability for accidents, theft or the loss of objects.
Songwork reserves the right to make changes in the General Standard Terms and Conditions.
The canton Basel-city is the place of jurisdiction for all legal relationships with Songwork for which Swiss law applies.